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BAUM BAT WARRANTY CLAIM PAGE
 

BAUM BAT WARRANTY CLAIM PAGE

Four (4) Month Limited Warranty Terms

The following information is for our wood composite bats, our 100% wood bats do not come with any warranty. Every Baum AAA Pro bat is covered by a four (4) month manufacturer’s defect warranty from the purchase/ship date only, This is a one-time replacement. Unfortunately, Baum Enterprises cannot determine the length of time from when the bat was purchased/shipped to when it was first used therefore the purchase/ship date starts the warranty coverage period. Because the AAA Pro is engineered to maximize the hitting performance allowed under the BBCOR certification the included warranty is for single player use only. Team use (multiple players using the bat in question) is not covered under the manufacturer’s warranty due to accelerated wear. Steps on how to file your claim are below. As a part of this process, Baum will inspect your bat based on your explanation, verify the purchase with the authorized dealer and make a determination if warranty Coverage is applicable. If the bat was purchased "used or second-hand" or from a non-authorized dealer, the warranty is void with no exceptions. Warranty is not transferable. All closeout bats are void of warranty. Baum reserves the right to refuse coverage. Baum reserves the right to refuse coverage.

NOTE: If a replacement bat is approved Baum will send the same length as the one returned, Baum Enterprises reserves the right to send any model bat we have in stock as a replacement. That includes cosmetic blemished bats. The replacement bat will not be covered by any warranty policy. Once you receive your RA# you will have 30 (thirty) business days to get the bat into our possession. If Baum does not receive the bat within 30 (thirty) business days your RA will be voided and you are not eligible for another submission. Baum Enterprises will pay for return ground shipping on any bat that is shipped within the Continental United States. All shipping charges on bats returned to Baum Enterprises must be paid for by the customer sending the return. For replacement bats that need to be shipped to Alaska, Hawaii or overseas (international) the customer is responsible for paying the shipping charges back to them as well as to the Baum warranty department. If your return does not have the Return Authorization Number clearly visible on the outside of the box it will be discarded and your submission will be closed.

Gold Edition One (1) Year Limited Warranty Terms (Valid only for purchases made directly from www.baumbat.com shipped within the United States)

Gold Edition bats include a one-year limited warranty for manufactures defect when purchased directly from www.baumbat.com and shipped to an address located within the United States only. The warranty does not cover damage due to misuse or normal wear from typical baseball use. Barrel failures (Hitting area of the barrel) is covered for one year. Handle and end cap are covered for four (4) months. Because the AAA Pro is engineered to maximize the hitting performance allowed under the BBCOR certification the included warranty is for single player use only. Team use (multiple players using the bat in question) is not covered under the manufacturer’s warranty due to accelerated wear. Steps on how to file your claim are below. As a part of this process, Baum will inspect your bat based on your explanation, verify the purchase with the authorized dealer and make a determination if warranty Coverage is applicable. If the bat was purchased "used or second-hand" or from a non-authorized dealer, the warranty is void with no exceptions. Warranty is not transferable. Baum Enterprises reserves the right to refuse coverage. **Gold Edition bats which are purchased outside the United States and or from an authorized dealer includes the standard four (4) month limited warranty only.

NOTE: If a replacement bat is approved Baum will send the same length as the one returned, Baum Enterprises reserves the right to send any model bat we have in stock as a replacement. That includes cosmetic blemished bats. The replacement bat will not be covered by any warranty policy. Once you receive your RA# you will have 30 (thirty) business days to get the bat into our possession. If Baum does not receive the bat within 30 (thirty) business days your RA will be voided and you are not eligible for another submission. Baum Enterprises will pay for return ground shipping on any bat that is shipped within the Continental United States. All shipping charges on bats returned to Baum Enterprises must be paid for by the customer sending the return. For replacement bats that need to be shipped to Alaska, Hawaii or overseas (international) the customer is responsible for paying the shipping charges back to them as well as to the Baum warranty department. If your return does not have the Return Authorization Number clearly visible on the outside of the box it will be discarded and your submission will be closed.

***FOLLOWING SCENARIOS ARE NOT COVERED UNDER THE FOUR MONTH OR ONE YEAR MANUFACTURER'S WARRANTY:

  • Team usage (multiple players using the same bat).
  • Impacts or plate taps to the end cap resulting in chipping or deterioration.
  • Athletic Tape applied in the handle area (reduces handle flex causing potential accelerated failure)
  • Minor dings or scratches.
  • Bat usage beyond the four month period or one-year period depending on type of warranty included from purchase/ship date.
  • Bat purchased from a non-authorized re-seller.
  • Bat purchased "used or second-hand."
  • Spike marks on the surface of bat.
  • Surface impacts on bat which are not from a baseball.
  • Batting practice utilizing dimpled cage balls.
  • Random or incidental impacts with surrounding objects within the field of play or practice facility.

Please follow the steps below before sending in any bats.

  • Step 1 Review above to see if you would possibly qualify for a warranty
  • Step 2 Fill out & submit the Baum Bat Warranty Claim Form below
  • Step 3 Once form submitted wait up to 2 business days for a response

*Customers responsible for all duties, taxes & shipping (both ways) outside U.S.
*If the warranty submission was approved for replacement a new bat will be sent to you via USPS, Federal Express Ground or UPS Ground at no charge to U.S. address.
*Lizard skins that were purchased at the same time will not be replaced or installed on warranty bats.

WARRANTY DETAILS

  • The Baum®Bat Limited Warranty provides for repair, replacement, discount (at manufacturer's option) of any Baum®Bat exhibiting structural failure due to a manufacturing defect, adversely affecting the performance or durability of the bat.
  • If you purchased your bat from an International authorized Baum Bat dealer, please fill out Warranty Form. Return to original International Dealer where your Baum Bat was purchased.
  • Under NO circumstances will our liability exceed the original purchase price of the bat. There are no other warranties, written or implied.

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